Today I learned I suffer from Touch Disease on my iPhone 6+. Symptoms include a touchscreen that doesn’t respond to your finger and a grey flickering bar at the top of the screen.
I thought my iPhone was just being weird but now I’m learning it’s an epidemic. The popular theory is that the chip responsible for dealing with multitouch is desoldering as the phone flexes.
In both the iPhone 6 and 6 Plus, the Touch IC chips connect to the logic board via an array of itty-bitty solder balls—“like a plate resting on marbles,” Jessa explains. Over time, as the phone flexes or twists slightly during normal use, those solder balls crack and start to lose contact with the board.
I’ve talked to other geniuses, I’ve talked to engineers via escalations, I’ve talked with management in touch with their higher ups. This issue is caused by logic board damage. And if you haven’t opened your phone, exposed it to liquid, or bent the enclosure, you won’t experience this issue.
✅ Haven’t opened my iPhone
✅ Haven’t exposed to liquid
✅ Haven’t bent the enclosure
✅ Starting to experience the issue